About

Hi, I am José Ignacio (or jotai), a Chilean communicator focused on the exact point where content, media, brands, and digital strategy meet.

Portrait by Carolina Rubio.
Portrait by Carolina Rubio.

Since the late 90s, I have followed the transformation of the digital industry up close. By the mid-2000s, I had made it my job to anticipate where it might go next.

My experience spans B2B and B2C startups, creative agencies, media companies, and private organizations, with a broad background across almost every social platform. More than connecting audiences with brands, media, or services, my goal is to create fans: whether it is a committed techie or someone who casually stumbles into my projects, I design strategies that build memorable and effective connections.

In 2021, I shifted toward user experience, applying everything I had learned to design and implement strategies centered, above all, on people. I care deeply about collaboration and team problem-solving: I love experimenting with interaction formats and testing new methods that make continuous growth possible.

Since 2005, I have written and edited stories about consumer technology, social media, the digital economy, startups, and much more. Believe me, I have seen almost everything. In my newsletter futuros, I shared reflections on the convergence of technology and culture; since 2020, I have also been part of the editorial team at Techmeme, the technology news aggregator read daily by Mark Zuckerberg and Sundar Pichai.

Experience

2023 to present Seguros Monterrey New York Life CX Design Engineer
2023 Apprecio (YC S22) Growth Lead
2020 - 2021 siglo.com (YC S21) Marketing Lead
2018 - 2019 Megamedia Digital Product Manager, Corporate Marketing
2017 - 2018 SKY Airline Brand Development Coordinator
2014 - 2017 Canal 13 Social Media Strategist / Assistant Director
2016 Platzi (YC S15) Lead Engagement Editor